– A refund will be issued to the original form of payment within 5-7 business days of receiving the returned item at our warehouse. – A copy of the packing slip or the customer receipt must accompany all returns. ET (closed Christmas Day) to report damages and obtain a return authorization number. Call an Online Customer Care Specialist at 1-80 seven days a week 6 a.m. If damaged upon arrival, you have the right to refuse the order. – All damage and shortage claims should be made within 30 days of delivery. Please see the complete list of details and exceptions below. Live goods and items that use flammable liquids or gases must be returned to one of our stores.
– Most merchandise can be returned within 90 days in unused, like-new, 100% saleable condition and in the original manufacturer’s packaging.
– For your convenience, items purchased on can be returned to any of our retail stores nationwide (Including all The Home Depot retail stores and The Floor Store locations). If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. Our goal is that you are completely satisfied with your purchase.
